Guides
Agentic AI vs. Generative AI: What's the Difference for Enterprise QA?
Agentic AI and generative AI are not the same thing. This guide breaks down the architectural difference and what it means for enterprise QA teams.
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About
Julien Grisoni is a Customer Success Manager at Klarent, bringing over 13 years of SaaS Professional Services, Solutions Consulting, and Customer Success leadership. At Katalon, he built the Customer Success function from scratch, growing the team from 2 to 16 direct reports and reducing churn from 21% to 11% while achieving Net Revenue Retention above 130%. Earlier, at CareerBuilder, he led more than 50 SaaS implementations for enterprise clients across North America. He holds a Master's degree in Business Administration from IÉSEG School of Management.
